Contact and Grievance Redressal
Business details
- Name: Outclass
- Location: India 🇮🇳
- Email: support@outclass.design
Support
Signed in, the fastest way is Billing & Usage → Contact support, which keeps the conversation in your account. You can also write to support@outclass.design. We aim to reply within 2 business days.
Grievance Officer
For complaints about the service, content, your personal data or a decision we made about your account, write to our Grievance Officer at support@outclass.design with "Grievance" in the subject.
We acknowledge complaints within 24 hours and resolve them within 15 days.
What to include
Your account email, what happened and when, any links or screenshots, and what you'd like us to do.
If you're not satisfied
- Personal data (India): complain to the Data Protection Board of India after using our grievance process.
- Personal data (EU/UK): complain to your local data protection authority.
- Payments: Dodo Payments, our merchant of record, also handles billing disputes.
Legal notices
Send formal legal notices to support@outclass.design with "Legal notice" in the subject.